Terms of Service
Last updated: April 7, 2026
These Terms of Service ("Terms") govern your use of the iSplit Premium Transit application ("iSplit", "the Service") operated by iSplit ("we", "us"). By using iSplit, you agree to these Terms.
1. Service Description
iSplit is a ride-hailing platform that connects passengers with drivers for transportation services. We act as an intermediary — we are not a transportation provider and do not employ drivers.
2. Account Registration
- You must provide a valid phone number to create an account.
- You are responsible for maintaining the security of your account.
- You must be at least 16 years of age to use the Service.
- You agree to provide accurate information and keep it up to date.
3. Passenger Terms
- By requesting a ride, you agree to pay the fare displayed at the time of booking.
- You must be present at the pickup location at the agreed time.
- You are responsible for your behavior during the ride and must treat drivers with respect.
- Cancellation of a ride after a driver has been dispatched may result in a cancellation fee.
4. Driver Terms
- Drivers must hold a valid driving license and all required permits for commercial passenger transport.
- Drivers are independent operators, not employees of iSplit.
- Drivers must maintain their vehicle in safe, roadworthy condition.
- Drivers must treat passengers with respect and follow all applicable traffic laws.
- Drivers are responsible for their own tax obligations and insurance.
5. Fares and Payments
- Fares are calculated based on distance, time, and applicable rates as displayed in the app.
- Payment terms are agreed between the passenger and driver at the time of the ride.
- iSplit reserves the right to adjust fare calculations to reflect market conditions.
6. Location Services
The Service requires access to your device's location to function. By using iSplit, you consent to the collection and use of your real-time location data as described in our Privacy Policy.
7. Prohibited Conduct
You agree not to:
- Use the Service for any unlawful purpose.
- Harass, threaten, or abuse other users.
- Attempt to manipulate fares, ratings, or the matching system.
- Use the Service under the influence of alcohol or drugs (drivers).
- Interfere with the operation of the Service or its infrastructure.
8. Limitation of Liability
iSplit provides the platform "as is" without warranties of any kind. We are not liable for:
- The conduct of drivers or passengers.
- Delays, route deviations, or service interruptions.
- Loss or damage to personal property during a ride.
- Any indirect, incidental, or consequential damages arising from use of the Service.
9. Account Suspension and Termination
We reserve the right to suspend or terminate your account if you violate these Terms, engage in fraudulent activity, or pose a safety risk to other users.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of North Macedonia.
12. Contact
If you have questions about these Terms, contact us at: anovski3@gmail.com
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